Health and Safety Information

Even as we adapt to the world around us, what drives us to care for and nurture those around us does not change. We look forward to seeing you again while abiding by the federal, state, and local ordinances, as well as the Centers for Disease Control (CDC) Restaurant Guidelines. What will your next experience at our restaurant look like? We have reconfigured our outdoor spaces to accommodate for social distancing and current dining restrictions. All our employees are completing a daily health assessment so that they may safely return to work each day; additionally, all are equipped with mandatory PPE.

We continually strive to go beyond regulatory and restaurant industry standards for safety and hygiene for the health and peace of mind of our employees and our guests. We will be wearing masks and practicing social distancing for your safety; we kindly ask that you do the same unless you are seated at your table.

Our commitment to hospitality has not changed. As we reopen we will welcome our guests with our celebrated attention to detail, warmth, and service. We hope to see you soon.

What are we doing?

  • Our restaurant has always been the benchmark of cleanliness and we have helped to set the standard in our region.

  • We are wiping down surfaces frequently using anti-bacterial / anti-viral cleaner.

  • High Touch areas receiving our continual attention

  • High-volume work areas

  • All hand sinks

  • POS computer screens

  • Espresso/coffee machine

  • Bathroom attendants will sanitize our facilities

  • We provide our employees with the appropriate PPE (personal protective equipment), including:

  • KITCHEN: Face shields and /or face coverings, disposable single-use gloves, impermeable aprons, hand sanitizer and goggles for dishwashers

  • SERVICE: face coverings or face shields, disposable single-use gloves (where appropriate), and hand sanitizer

  • Our restaurant is stocked with ample PPE and each station is equipped to minimize traveling throughout the restaurant.

  • Our teams are trained in CDC guidelines. All restaurant employees who prepare and serve food are certified in safe food handling as mandated by each state.

  • While we would normally love to pull out your chair for you, we will leave that up to you for the time being.

What do we ask of you?

  • Please disinfect or wash your hands frequently, including after you cough or sneeze, after using the restroom, and before and after contacting high-touch items. Sanitizer stations will be set up at host stands and other convenient locations.

  • Please refrain from unnecessarily touching items or fixtures in the restaurant when waiting for or walking to your table.

What do we ask of our employees?

  • Lead by example and maintain the highest level of personal hygiene. Hold others accountable.

  • Be vigilant in enforcing health and safety procedures and cleaning schedules.

  • Be meticulously observant and intentional in adopting these new and important routines.

  • Stay home when sick and safeguard the well-being of colleagues and our guests. Stay current with developing health and safety guidelines and work with the management team to update standard operating procedures.

  • Change face coverings frequently, particularly when returning from breaks or when perspiring.

  • Face shields should be sanitized prior to every shift or if they have collected moisture of any kind.

  • Disposable gloves must be worn when:

  • Working with any food preparation

  • Receiving deliveries

  • Handling food contact surfaces, tools, and small wares (utensils, containers, serving ware, glassware, etc.)

  • Facilitating guest payment options

  • Change disposable gloves whenever changing tasks or returning from breaks. Please note that glove use does not replace the need for frequent hand washing.

Social Distancing

  • Whenever possible, employees are expected to maintain a safe social distance of 6 feet from other employees, vendors, and guests while working and moving throughout the restaurant.

What We Are Doing

  • Our restaurant will maintain guest capacity limits based on government social-distancing guidelines.

  • Our restaurant will offer outdoor dining in order to increase the airflow and dining space.

  • Our dining tables are spaced so guests will be at least 6 feet from guests at neighboring tables, side stations, or host stands.

  • We are encouraging cashless transactions

What We Ask Of You

  • Guests waiting in line to enter our restaurant are required to wear face coverings and maintain a 6-foot distance from other guests.

  • Guests are required to wear face coverings within the restaurant when not seated at their table (walking to and from the restroom, getting up to exit after the meal, etc.).

  • Sneeze and cough directly into a tissue or napkin, if available, or your elbow. Disinfect your hands immediately afterward; we will have hand sanitizer available for guest use.

  • Reschedule your reservation if you are experiencing any COVID-19 symptoms. We look forward to welcoming you in the future.

© 2020 ERNIE'S FOOD AND SPIRTIS

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